Senior Now Engineer

Lisbon, Lisbon, Portugal

What You Will Do…

Work in our product development teams using agile methodologies;

Work with Product Owners to develop new features within the product team;

Develop and configure appropriate technical solutions on the Now Platform (ServiceNow) using best practices and Now standards;

Develop new projects (requirement gathering, analysis, architecture design and implementation);

Report technical problems and solutions to technical and non-technical audiences;

Monitor health, usage and overall compliance of the Now Platform and its applications;

Maintain and update the operations manuals and other technical documents;

Contribute to the optimization of support services and processes;

Develop features and improvement to the MAN Digital Hub products in a secure, well-tested and performant way;

Confidently suggest small features and improvements and help contribute to make it better;

Be involved in team decisions, everyone can contribute to the team regardless of the experience in this industry.

What are we looking for...

  • Professional experience Core ServiceNow Platform and ServiceNow APIs

  • A solid understanding of semantic HTML, CSS and core JavaScript concepts

  • Professional experience with REST and SOAP APIs

  • Knowledge of ITSM module (specially request and knowledge management), Asset Management module and Project and Portfolio Management module

  • Demonstrate capacity to communicate about technical, architectural and organizational problems and propose solutions;

  • Positive and solution-oriented mindset;

  • Effective communication skills;

  • Fluent in English

  • Demonstrated ability to work closely with other parts of the organisation

  • No need to speak Portuguese, only English is mandatory

What do we offer... Be part of our agile atmosphere; Learn, share and interact in an environment where your ideas are welcome and listen; A very talented international team just as passionate and target-oriented as you; Flexible working hours and the possibility to work from home; Respect to your work-life balance; Health insurance for you and your family; Laptop and smartphone with voice/data plan; Possibility to attend conferences & access to any courses available on our business Udemy; Commute and lunch allowance; Hakuna Matata sessions aka our weekly knowledge sharing session to kick-off the weekend in a good mood; Hybrid work model (remote and local work) 22 Holiday days p/ year Reallocation Package for all foreigners